Return Policy + Shipping
Orders from She Gathers Shop are processed then shipped via USPS between 1-3 days after your purchase.
Local Phoenix Pick Up.
If you are a local customer in Phoenix, and would prefer to do a pickup at the She Gathers Studio, please use the promo code PHXLOCAL to avoid shipping fees. We will contact you regarding studio hours to schedule a pick up. We will notify you when your order is complete and ready for pick up.
Our sincerest desire is to provide you with the utmost care, quality, and confidence in your purchase. We will happily send you a store credit within 7 days of the purchase date. The product must be pre-approved and in an unused state, for return eligibility. Contact us for returns via email at firstname.lastname@example.org. Once you have been approved for a return, we will provide you with a return label. Unfortunately shipping costs are non-refundable. And returns are at the responsibility of the customer. She Gathers is not responsible for missing or stolen merchandise. Management reserves the right to deny credits if the product does not meet the return criteria.
Found and Collected.
Due to the nature of vintage, one of a kind objects, we cannot do returns or store credits for these items.
We do not send paper receipts in the packages. If you misplaced your e-receipt, let us know and we'll look it up for you.